AOL Can’t Deliver Mail

#5.2.1 smtp; 521 5.2.1 : AOL will not accept delivery of this message

So after checking all of the obvious such as if any of the outbound servers were on any RBL, they weren’t.   Email wouldn’t send but would send from a different server, then I removed the signature and the email sent!

I can only assume this was down to links to the images in the signature that AOL took expectation to. 🙂


Outlook v Outlook

Microsoft are in the process of moving the current Outlook back-end over to what I think it is Exchange/Azure back-end. They have said that this would be completed by the end of the summer.   I have just checked mine and it hasn’t yet moved over.

It’s difficult to tell the difference, however, the new one look has “Outlook Email” rather than “” and the new button is lower on the updated version, also if you go into Options, you will see lots of more options and if you have used Exchange Management Console (this will look/feel) familiar.

existingoroldoutlook NewOutlook

Windows 10, Outlook 2010 and Google Apps Sync

So I configured this for a client and they reported not being able send emails, a quick Google throws this up from Google:-

If you receive the following error message when trying to send a message from Outlook, it might mean that Google Apps Sync’s message conversion process is corrupted and needs to be repaired:

This email message was not sent because we were unable to convert the message into Internet format (MIME). Removing attachments or removing forwarded text from the message may enable you to send the message.

Rebooting your computer might fix the problem (so you should try this first). If the problem persists, you’ll have to reinstall Google Apps Sync and Outlook from scratch. When doing this, you won’t lose any of your mail, contacts, calendar events, notes, or tasks. However, you will have to set up your Outlook specific options.

Seems a little heavy and handed and doesn’t always work.

I tried a “SFC /SCANNOW” as suggested by other people and didn’t expect it to work but it did.

This is not the first time Google App Sync hasn’t worked or had odd behavior, It makes me feel that Google does this kind of thing on purpose. 🙁

Difficult times, time to get on with it…

The past 12 months have been a one of the most difficult times of my life.  I’m not sure if I should go into the details here or any where else on the Web.   One thing the Web has done over the last decade is change what people say in public, what was once kept for close friends is now posted all over social media.  My Mum used to say don’t wash your dirty laundry in public and yet whilst at the time that made a lot of sense to me and to some extent it still does, it seems at odds with the new world we live in.  I guess at the end of the day, it’s a personal choice how much to share or not share, difficult when your a very honest and open person as I am.

This post goes against the normal type of content I would post.  I wanted to at least acknowledge that my blog and various sites have taken a backseat.  I hope to start rectifying that and I intend to start a new blog over at for more personal posts.

Thanks, Wayne


Windows Server 2008 R2 : Audio Over VM (Hyper-v)/RD Server

Windows Server 2008 R2:

  1. Open the Remote Desktop Session Host Configuration MMC (Start -> Remote Desktop Services -> Remote Desktop Session Host Configuration).
  2. Double-click RDP-Tcp in the Connections panel.
  3. Click Client Settings, clear the “Audio and video playback” and “Audio recording” checkbox.



Microsoft Outlook – Exchange Is Unavailable, Outlook Must Be Online Or Connected.

Microsoft Outlook – Exchange Is Unavailable, Outlook Must Be Online Or Connected.

So Outlook was crashing for a users PC (Windows 10/Outlook 2013).  The cause of the crash was a buggy Add-In.  Outlook wouldn’t then login, the username/password dialog kept prompting.

So after checking

doing IPCONFIG /flushdns
Cached Credentials
Hacking the registry

Nothing working…. We checked IE and there was a proxy, once the proxy was removed everything starting working, including Windows Update and Microsoft Offline files!


SurfaceBook Phone?

SurfaceBook Phone?

Recently on the last Windows Weekly Podcast/Webcast (Leo/Lisa, it really should be called Microsoft Weekly!), Mary Jo Foley had Microsoft CMO on and he pretty much implied that they [Microsoft] need a Surface quality phone.

Paul in pass episodes of Windows Weekly has suggested that Continuum would be more useful if the phone had an Intel Processor, his reasoning for this is that the phone when docked would be more useful as a “Desktop” PC thus not just constricted to universal apps.

Microsoft could bring out a dual processor Surface Phone, Intel and Arm, when not docked only the Arm processor is enabled saving battery power, when docked the Intel processor is enabled and as the phone is docked with a USB 3.0 C connector then it could be powered, still not zapping any battery.

If that’s not an option, then the Intel Processor could be placed inside the dock, still achieving the same effect.

Of course my inspiration for such device is Microsoft’s SurfaceBook, how useful this would be in the real world is up for debate, however, I think the real reason for Continuum to exist in the first place is for India Market, where they don’t have a traditional PC’s, if this could be brought to that market, it could be a huge growth area for Microsoft,

Microsoft surprised us with the SurfaceBook can they, will they dare to it again with the Surface Phone?

OneDrive Storage U-Turn

OneDrive Storage U-Turn

Microsoft announced today that it’s basically blowing away most of OneDrive.

From the link above…

  • We’re no longer planning to offer unlimited storage to Office 365 Home, Personal, or University subscribers. Starting now, those subscriptions will include 1 TB of OneDrive storage.
  • 100 GB and 200 GB paid plans are going away as an option for new users and will be replaced with a 50 GB plan for $1.99 per month in early 2016.
  • Free OneDrive storage will decrease from 15 GB to 5 GB for all users, current and new. The 15 GB camera roll storage bonus will also be discontinued. These changes will start rolling out in early 2016.

We’re taking the following steps to make this transition as easy as possible for customers:

  • If you are an Office 365 consumer subscriber and have stored in excess of 1 TB, you will be notified of this change and will be able to keep your increased storage for at least 12 months.
  • If you are an Office 365 consumer subscriber and find that Office 365 no longer meets your needs, a pro-rated refund will be given. To learn more visit the FAQ.
  • If you are using more than 5 GB of free storage, you will continue to have access to all files for at least 12 months after these changes go into effect in early 2016. In addition, you can redeem a free one-year Office 365 Personal subscription (credit card required), which includes 1 TB of OneDrive storage.
  • Current customers of standalone OneDrive storage plans (such as a 100 or 200 GB plans) are not affected by these changes.

I thought that Microsoft was beginning to change and not do dump moves like this any more!

When Microsoft first rolled out a Music Service called MSN Music, I joined up and then they killed it, I still have those files which I PAID for and can’t use.

There have been may initiatives from Microsoft over the yeas and time after time, the seem to release something get bored and drop it.   Where would iTunes be today if Apple kept dropping features, changes names, iTunes is a silly name today because it does a lot more than sell Music.

Look at Microsoft Music Offering over the last few years, it’s been Zune, Xbox Music and now Groove,  why can’t Microsoft just build something and iterate on it over time, why does it have to kill brands and cause confusion all of the time?

TechNet for IT Pros killed out of no where?  Did Microsoft really reply to the community (IT Pros) that recommends its services and software? No.  I can accept things are changing and the industry is moving to the cloud, so why hasn’t Microsoft replaced TechNet with the equivalent for Azure?

This is an issue over trust for me, if you want me to use your service, then don’t pull it so I lose out when I have invested time and money into it, because you will only ever lose customers. I have just signed up for DropBox as they seem to be consistent and their offering is faster.

Microsoft you should be able to get this right and at this time, you NEED to get this right.   How long can you continue punishing your follows before they (we) stop caring any more?  Once we stop caring then we shall stop pushing your services and products!