Easy Print, Not So Easy

Microsoft’s introduced EasyPrint to easy printing from a Remote Desktop Server (aka Terminal Server), it uses Microsoft’s XMAL printer driver.  XMAL is a description of an object in XML, its really cool technology.

The cool thing is that you no longer have to install the printer driver for a remote printer on the Remote Desktop Server (aka Terminal Server), which should make administration easier.

However as ever, it’s never that simply and there are a few know issues, which I have tried to compile a list of them below.

  • Make sure the client is RDC 7.0
  • If Easy Print doesn’t work at all, check if the client meets the requirements : RDP client version 6.1 and .NET Framework 3.0 SP1.
  • .NET is no longer required on the client if the server runs W2008 R2 and the client runs Windows 7.

These are recommended hot fixes:

946411 – FIX: When you print an XPS file on a Windows XP Service Pack 2 or Service Pack 3-based computer, the characters in the XPS file print incorrectly
954744 – FIX: Some pages are printed in the incorrect orientation when you use Terminal Services Easy Print to print a document that contains both portrait-oriented pages and landscape-oriented pages
954743 – FIX: After you apply hotfix 954744, printing performance may be significantly slower when you print documents by using Terminal Services Easy Print

and here are some optional one’s:

962930 – Cannot print from Terminal Services Easy Print on Windows server 2008, access is denied
954399 – Error message when you try to print by using Terminal Services Easy Print from a client computer that you connect to a Windows Server 2008-based computer: “Tswpfwp.exe has stopped working”
959442 – The edges of a document are truncated when you try to print the document by using Terminal Services Easy Print from a client computer that is running Windows XP SP3, Windows Vista SP1, or Windows Server 2008
970603 – The content of a printout is different when you print a PDF document by using Terminal Services Easy Print in a Terminal Services (TS) session in Windows Vista or Windows Server 2008

Misc. problems

958894 – The Printer Spooler service may encounter an access violation and crash when the service handles asynchronous notifications from print clients on Windows Server 2008-based or Windows Vista Service Pack 1-based computers
954400 – The Remote Desktop Connection disconnects when you try to print to a Windows Server 2008-based terminal server
958656 – Client-side rendering in Windows Server 2008 and in Windows Vista may decrease performance on Windows Server 2008-based terminal servers
960792 – Error message when a user tries to add a printer in Windows Server 2008 by using a TCP/IP address or a host name: “Access is denied”
973356 – Error message when you create one or more network printers in a Windows Server 2008-based terminal server session: “Printers cannot be installed”
955560 – Handle leaks and memory leaks occur on the Printer Spooler service when a Windows Vista SP1-based computer or a Windows Server 2008-based computer installs and uninstalls network printers
979163 – Many pages are printed when you try to print an Excel worksheet by using a redirected printer if the Terminal Services Easy Print feature is used
980056 – The client printer may print the documents by using an incorrect paper size if the “Use Remote Desktop Easy Print printer driver first” policy is enabled
2004234 – After upgrading a printer driver on any Microsoft Operating system later than Windows XP and Server 2003, the old driver files are still being used


Using Remote Desktop Easy Print in Windows 7 and Windows Server 2008 R2
Printer Driver Isolation in Windows 7 and Server 2008 R2

Please feel free to contact me if you have anything to add. Hope this helps. 🙂

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