Windows XP EasyPrint: WingDings when printing PDF’s

We supplied a user with a new printer as the old one had died. She then reported that she couldn’t print PDF’s.  Further investigation reviled that the issue was to do with Windows Server 2008 r2 EasyPrint and Windows XP.  There are many issues related to Windows XP and Easy Print.

This one was a pain to resolve… one of those, easy when you know what is causing the issue.

Remove Advanced Print features from local printer

Navigate to the following location :  Local computer–>Printer Properties–>Advanced tab–> Untick enable advanced printing feature

This solution does remove some advanced functionality from the printer but not so much to be a show stopper.

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